FAQ

There are several ways to distribute eMage Air.Place it in the air circulation of the room or area you wish to cover. It works best if there is good airflow over the gel, such as in front of an air conditioner or room fan.It can also be placed in the air return of forced air systems.We have standalone electric dispensers for rooms and smaller areas.

​We use only pharmaceutical-grade, 100% pure natural Australian tea tree oil. Study after study show that only the highest grade tea tree oil is effective in controlling microbes.Over many years,eMage Airchemists have developed and refined a highly efficient method to deliver tea tree oil into indoor environmental air so that it penetrates every corner and every surface in the coverage area.

Commercial users should contact our experts for advice on how to estimate the amount of eMage Air needed for your particular application.Home and office users can use this chart to estimate how much to use. You are also welcome to Contact Us with questions and for advice.wer questions in as much detail as possible for your customers.

​Any HVAC system expert will tell you that regular cleaning and maintenance by an experienced company is good practice. But even if you are between scheduled cleanings,eMage Airis effective in your system and the areas you want to treat.Just introduceeMage Airat any time and keep to your regular cleaning as planned. The tea tree oil will still go through the system and into the environment and do its job.We encourage you to speak with our experts, who can advise you about your particular situation. Please fill in our inquiry form and we will contact you at a time convenient to you.Contact Us

The term “oil” is not quite correct. Highly refined liquid melaleuca extract is very light, almost like water. It is carried into the air in the area, does its job and then degrades and is absorbed into the air or removed by normal cleanings. There is never any residue on furniture, walls, floors, walls, fixtures or equipment.

Yes!Tea tree oil’s benefits last much longer than the eMage Air in the dispenser, as it remains in the environment and does not rapidly dissipate.However, to maintain the best coverage, we recommend refilling with eMage Air as soon as possible. Contact Us to reorder.

​Generally,eMage Air evaporating gel takes 30 to 45 days to completely evaporate.Variables that affect evaporation:TemperatureRelative humidityAir volume over the gelSize of the coverage areaTypes of furnishings eMage Air has developed several methods to regulate the rate at which the gel evaporates.Use the proper amount of eMage Air for the area you wish to cover Regulate gel evaporation by adjusting the airflow over the gelIncrease or decrease fan speed Open or close down air vents in the gel container.We advise customers to monitor the eMage Air dispensers until you learn how the gel works in your particular situation.Our experts can advise you how to get the most efficient coverage using the least amount of gel.

The dark green, rubbery residue and small amount of oil left behind in the dispenser is harmless, 100% biodegradable and can be disposed of in normal trash. The residue is what is left behind after the water in the gel has evaporated and carried the tea tree oil into the air.

​Tea tree oil remains on the job even when the eMage Air is gone from the dispenser and all you can see is the dark green residue.Although tea tree oil will remain in the area for many days after the gel in the dispenser is gone, it is best to refill with eMage Air as soon as possible to maintain the best coverage.Contact Ushere to reorder.

Check the tray containing the eMage Air gel. If all you see is a small amount of dark green, rubbery residue, then it is time to refill.​If you see light green gel still in the tray, you may need to increase the airflow over the gel by increasing fan speed or by opening the vents to allow more tea tree oil into the air.

​No! What you smell is natural tea tree oil.eMage Air comes in two scents:Forest – The natural scent of 100% tea tree oils, no perfume or fragrance is added.Lemon – This is produced by a type of tea tree oil that naturally smells like lemons. Nothing is added.You can adjust the intensity of the scent by regulating the amount of airflow over the gel container.

eMage Air gel is not toxic to humans or pets unless consumed in large quantities.Spills can be cleaned by scooping up the bulk and cleaning what is left with soap and water.Ingredients of the gel are similar to cosmetics, body creams and lotions.eMage Airand tea tree oil are biodegradable and can be washed off with soap and water.Prolonged skin contact should be avoided.Please see our material safety data sheet here.

eMage Airis a product of Australia. The active ingredient is 100% Australian tea tree oil. The product is packaged in various places to ensure freshness.

​You can store unopened containers ofeMage AirGel for at least 12 months from date of manufacture. The dates are coded on each package.eMage Airshould be stored in a cool, dark area. Refrigeration will extend the shelf life by at least 6 months.

​Yes! We make several sizes of eMage Air gel trays for use in small spaces and with room air conditioning units. We also make room-size, standalone electric dispensers. Contact Us to order.

​Please see our material safety data sheet here.